Quality Assurance

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Howard Hunt Group

We take our corporate responsibilities seriously and promote a culture of “care” across our employees, clients and suppliers.

We always strive to ensure that the quality of the solutions we provide and the security of the information we hold are upheld at all times. To build on this we have implemented measurable processes for ourselves, our clients and our suppliers so we can continually improve...

Care of Quality

Celerity is dedicated to ensuring everything we do meets the high quality standards. As a result we have put in place processes that follow the lean 6 sigma and ISO 9001 methodologies. We have processes in place to ensure:

Quality KPIs are met at all times
Companywide understanding of service requirements and long term objectives
All requirements and tasks are recorded
Time and resources are scheduled appropriately
Roles, responsibilities and escalation paths are clearly defined
Execution of test plans to ensure requirements are met
Quality defect framework to ensure feedback is documented, resolved and improvements are assessed

We work closely with all our employees, clients and suppliers to ensure that the services and solutions provided meet expectations. This provides a culture of continual improvements and ensures confidence of our quality remains high in everything we do.

Care of Security

Celerity attained the ISO 27001 accreditation in March 2009 to demonstrate our Information Security Management System (ISMS) is compliant with the stringent security measures. Our measures are recorded against the C.I.A (Confidentiality, Integrity and Availability of information) principles and the ISMS has an ongoing commitment to refine and improve as technology advances.

We are audited twice a year by an external auditor (LRQA) to ensure that we meeting these high standards. Our certificate number for our ISO 27001 accreditation is LRQ 4004908.

To provide ongoing confidence for our financial clients we have gone beyond our ISO 27001 certification to attain the APACS 55 Standard. Externally audited by LRQA this standard requires additional security measures to be in place to allow the infilling of cheques. This requires detailed audit logs to be managed to ensure that cheques are correctly handled and that materials, waste and finished product are properly handled and protected.

Our certificate number for our APACS 55 accreditation is 1101.